Refund and Cancellation Policy

GuideKart sells digital products delivered instantly by email and via the success page. Because delivery is immediate and the file cannot be "returned", digital purchases are generally non-refundable after successful delivery.

When we will consider a refund

• You were charged more than once for the same order.
• The download link never worked and support cannot resolve it.
• The delivered file is technically defective (corrupted, unreadable) and support cannot resolve it.

How to request a refund

Please contact support@guidekart.in within 7 days of purchase with your order number and a clear description of the issue. Approved refunds are returned to the original payment method through Razorpay and typically take 5–10 business days to reflect.

Consumer rights

Nothing in this policy overrides mandatory consumer rights available under applicable law.

This document is a template. Please have it reviewed by legal counsel before launch.